Smiles in winter bring good fortune.

• ※Includes shoe rental fee
• ※Children under 3 years old are not permitted entry
• ※Customers purchasing tickets with the Sapporo Resident Discount must present official identification at the venue reception.
• Please note that if Sapporo residency cannot be verified, the difference in price must be paid at the on-site reception.
• ※Refunds for the Sapporo Resident Discount cannot be issued after purchasing regular tickets.

Ticket Information

• ・Operations may be temporarily suspended for events such as skating lessons.
• ・The sale of day-of tickets may be suspended, events may be canceled or rescheduled, and operating hours may be changed due to unforeseen circumstances (bad weather, etc.).
• ・Re-entry is not allowed.
• ・The cost of skate rentals is included.
• ・Day-of tickets at the ticket counter until 8:00 PM.
• ・Day-of tickets can only be purchased with cash at the venue. KKday (Ticket seller) accepts various payment methods.
• ・In the event of cancellation due to bad weather, please contact the day-of ticket counter for rescheduling.
• ・Except in cases of event cancellation, no personal cancellations, changes, or refunds can be made.
• ・Advance tickets are available for purchase until 23:59 on January 27 (Tuesday).

Rules and Guidelines Inside the Skating Rink

• ・Due to congestion, the number of people allowed in the rink may be restricted.
• ・During peak times, numbered tickets may be distributed, and entry may be regulated.
• ・Children under elementary school age must be accompanied by a guardian.
• ・Wearing gloves is mandatory. (Gloves are available for purchase at the venue.)
• ・If you do not follow the instructions of the staff, you may be denied entry or asked to leave.
• ・Please do not lean on or sit on the fences.
• ・In case of injury inside the venue, first aid will be provided, but we cannot take responsibility for any subsequent issues.
• ・Dangerous activities, such as speed skating, group skating, or behaviors that may lead to falls, injuries, or disturbances for other users, are prohibited.
• ・The use of mobile phones, smartphones, cameras, earphones, and headphones while skating is prohibited.
• ・For theft prevention, please keep valuables on your person or use the lockers.
• ・In the event of theft or loss, we cannot take responsibility.
• ・If you do not follow the instructions of the staff, you may be denied entry or asked to leave.
• ・Smoking is strictly prohibited inside the venue.
• ・Those who are intoxicated will not be allowed entry.

Important Notes

• ・The organizer will not be responsible for any travel expenses (including cancellation fees) incurred due to the event's cancellation or delay.
• ・The organizer is not liable for any problems, accidents, injuries, theft, loss, etc., that occur within the venue.
• ・Photography and video recording may be conducted by the organizer or media representatives at the venue. There is a possibility that attendees may appear in these recordings. These may be used in television.